We have updated the way we authenticate and verify your identity, so in future customers can use the same account sign in and password across more of our services.  We’ve chosen a Microsoft product to handle this authentication process because it is a secure and trusted system.

If you already have a My Norfolk account, you may need to reset your password using the Forgot your password? link on the sign-in page 

Sign in or register

Other online accounts

You will need a separate account for these services:

• Jobs
• Library
• School admissions
• Some adult learning courses
• holdall smartcard
• Norfolk Community Directory
• Approved suppliers
• Trusted Trader
• Mineral or waste planning applications

Help and support

• Help with your My Norfolk account
• Privacy and cookies
• Disclaimer